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FAQ's

Are your portions filling?

Absolutely. Our potatoes are large, hearty, and designed to satisfy. Most customers say one order is more than enough.

How can I stay updated on specials or discounts?

Join our email or text list to receive:

  • Exclusive deals
  • New menu drops
  • Limited-time offers

What if there is an issue with my order?

If something isn’t right, please contact us immediately. We’re committed to making it right and ensuring every customer has a great experience.

Can I track my order?

Once your order is confirmed, you will receive updates via text or email regarding your delivery status.

Do you cater or take bulk orders?

Yes, we accept catering and bulk orders. Please contact us in advance for availability and pricing.

Do you accept cash?

We are a cashless business. All orders must be paid online in advance.

Can I customize my order?

Yes! You can request:

  • No meat
  • Extra toppings
  • Modifications (within reason)

Just leave your notes at checkout.

How long does delivery take?

Delivery times typically range from 30–60 minutes, depending on demand and your location.

What are your most popular items?

Steak Loaded Potato
Shrimp Loaded Potato
Chicken Loaded Potato
Fully Loaded (Steak + Chicken + Shrimp)

What is Velvet Potato?

Velvet Potato is a premium loaded potato delivery experience based in Atlanta, GA. We specialize in rich, flavorful, fully-loaded baked potatoes made with high-quality ingredients and bold seasoning.

Where are you located?

We are based in Atlanta, Georgia and currently operate as a delivery-only kitchen. No in-person pickup at this time.

Do you offer pickup?

No, Velvet Potato is delivery only to ensure quality control, convenience, and a smooth customer experience.

What comes with each order?

Every order includes:

  • Two large loaded potatoes
  • Your choice of protein (or no meat option)
  • Toppings like cheese, sour cream, chives, and more
  • Garlic bread on the side